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Fields
RoadRunner Scooters Warranty Claim Form
Name
*
First Name
*
Last Name
*
Email
*
Order Number (for example: RR1234)
Date Scooter Received (MM/DD/YY)
*
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Month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Day
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Year
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
Scooter Type
*
RoadRunner D4+4.0
RoadRunner R4
RoadRunner RS5
RoadRunner RS5+
Nanrobot D4+2.0
Nanrobot D4+ 3.0
Nanrobot D6+
Nanrobot D6+2.0
Nanrobot LS7
Nanrobot LS7+
Nanrobot RS7
Nanrobot Lightning 8"
Nanrobot D5+
Warranty Issue
*
Damaged in shipping
Missing part on new scooter
Battery/No Power
Motor Issue
Flat Tire
Other
Choose from best answer. You will be able to describe with more detail below.
Please provide specific details of issue
*
Upload Photo/Video of Warranty Issue - Picture of specific issue
*
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Upload Photo/Video of Warranty Issue - Second picture or Side angle of whole scooter
*
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FILE TYPES ACCEPTED:jpg,jpeg,gif,png,bmp,tif,psd,pdf,doc,docx,csv,xls,xlsx,txt,mp3,mp4,aac,wav,au,wmv,avi,mpg,mpeg,zip,gz,rar,z,tgz,tar,sitx
Additional Photo/Video of Warranty Issue #2
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Additional Photo/Video of Warranty Issue #3
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FILE TYPES ACCEPTED:jpg,jpeg,gif,png,bmp,tif,psd,pdf,doc,docx,csv,xls,xlsx,txt,mp3,mp4,aac,wav,au,wmv,avi,mpg,mpeg,zip,gz,rar,z,tgz,tar,sitx
I understand submission of this form does not guarantee approval of warranty claim.
*
Yes
Customer Service Department inform
7-day Warranty?
*
Yes
No
ZenDesk Ticket (PDF)
*
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Proof of Delivery Screenshot
*
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FILE TYPES ACCEPTED:jpg,jpeg,gif,png,bmp,tif,psd,pdf,doc,docx,csv,xls,xlsx,txt,mp3,mp4,aac,wav,au,wmv,avi,mpg,mpeg,zip,gz,rar,z,tgz,tar,sitx
Notes
*
Part(s) Replaced
*
Cost of Part(s) replaced (to be filled out weekly)
Labor Hours Spent (if necessary)
Warranty Claim Approved?
*
Yes
No
Approved by:
Service Repair Form (if necessary)
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